PRIVACY POLICY

OUR COMMITTMENT TO PRIVACY

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

THE INFORMATION WE COLLECT

This notice applies to all information collected or submitted to us via the website and/or by email correspondence. Most instances of interation with Sparkle are - applying to join our roster, making requests for information, making bookings for performers or commissioning design work. The types of personal information that may be collected varies in each situation but would normally be of the following;

Identity and contact details.
Skills & Performance Experience
Payment Information
Travel Documentation
Contracts
Photos

COOKIES & TRACKING

We absolutely collect no cookies or write cookies to your machine in any way or run any sort of tracking software other than our page hit counters - used purely for our own statistical analysis.  Please also see notes re third party websites and advertisers below.

THE WAY WE USE INFORMATION

We use the information you provide about yourself when placing an order for services or making a booking only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. Sparkle Agency reserves the right to reveal this information pursuant to a valid subpoena or court order.

By joining our roster, all artists and suppliers agree to the disclosure of such information about themselves as the agency deem appropriate for the purposes of following up enquiries for services or performance bookings.

We use return email addresses to answer the email we receive and to send occasional email updates about our services to appropriate recipients. Such addresses are not used for any other purpose and are not shared with outside parties without the specific authority of the sender except to the extent necessary to complete a performance booking or order for services, or to take up a third party reference.

OUR COMMITTMENT TO DATA SECURITY

To prevent unauthorized access our websites are hosted with reputable leading ISP' s, we maintain proprietry firewalls on our own PC's and maintain appropriate physical and electronic procedures to safeguard data within our office.  All our PC's run the latest anti-virus software and have active virus protection and incoming and outgoing email virus scanning.

OUR COMMITTMENT TO PROTECT CHILDREN

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website or office from those we actually know are under 13, and no part of our website is structured to attract anyone under 16.  Our own content and specific advertising is business-like and does not contain "adult" material and is not written in a manner which would should cause children or their parents concern. However, please be aware that some third party link sites and served adverts may contain inappropriate references - see note below.  

THIRD PARTY WEBSITES & ADVERTISING

This website may provide links to third-party websites. Any such links are provided solely as a convenience to our visitors.  Sparkle has no control over these websites or their content and does not assume any responsibility or liability for these websites. If you access any of the third-party websites linked to our website, you do so at your own risk - most are musically orientated but may occasionally contain strong language or references to alternative cultures.  Sparkle Agency in no way condones or encourages the sale, possession or misuse of drugs.

This website carries third party advertising - in most instances the advertisers are known to us and advertise products and services appropriate to this site, however from time to time we do use banner exchange and served advertising.  We do not knowingly feature any adult or gambling links however Sparkle has no control over remotely served advertising content or the products and services which may be offered and does not assume any responsibility or liability for these advertisments or the products and services represented thereon, although as a policy we instruct all adserver partners to disbar serving adverts for adult, gambling and similar services.

It is likely that some third party websites and remotely served advertising may use cookies when you click through to them.

SPAM

We hate spam - we get bombarded with masses of it and we know how it feels.  We do not use indiscriminate e-mail marketing lists, web harvesting, auto mass mailings or auto opt-in mailing lists.  

We are a reputable commercial organisation and of course we need to market and advertise to thrive and survive, however this is conducted responsibly and manually targeted to specific individual commercial organisations such as venues, promoters, club nights and event management organisations and existing customers/organisation who have previously contacted us and where we genuinely believe our services and artists will be of real interest.  We don't send weekly newsletters filled with inconsequential trivia for the sake of it.

Anyone not wishing to receive future information from us please may contact us and will immediately be removed from our campaign lists forever by emailing us at info@sparkleagency.com or replying to any e-mail with the word UNSUBSCRIBE as the subject line.

HOW TO CONTACT US

Should you have questions or concerns about our privacy policy please email us at info@sparkleagency.com